Capgemini

AI Consulting

Capgemini reported full-year 2025 revenue of 22.47 billion euros, or roughly $26.65 billion, beating its own guidance and driven in large part by rising AI demand. Generative and agentic AI accounted for more than 10% of the Group's fourth-quarter 2025 bookings, up from around 5% earlier in the year, a growth curve that shows how fast AI moved from experimental budget to committed spend inside Capgemini's client base.

The firm has trained 310,000 employees on generative AI and 194,000 on agentic AI specifically, giving it the delivery depth to staff large AI programs without a lengthy ramp-up. Capgemini closed an intelligent operations contract worth more than 600 million euros tied directly to agentic AI transformation, and CEO Aiman Ezzat has pointed to roughly 100 identified cross-selling opportunities following the firm's acquisition of WNS, a business process services specialist that strengthens Capgemini's AI-driven operations portfolio.

Best fit for: Enterprises with large, multi-system technology estates that need engineering headcount and delivery discipline to move AI from a proof of concept into every corner of the business.

Assessed at #7 in Top 10 AI Consulting Companies for Enterprises in 2026.

Customer Analytics

Capgemini delivers customer analytics through its roughly 25,000-person Digital Customer Experience practice, building customer intelligence platforms on AWS and other clouds that convert first-, second-, and third-party data into unified profiles for predictive modeling. The firm partnered with NVIDIA in 2025 to bring agentic AI into personalized marketing at scale and launched Connected Marketing Engine 2.0, layering generative AI onto Adobe and Microsoft Azure infrastructure. Capgemini's named client work includes Wind Tre's personalized communications platform and Estes Express's unified Salesforce customer view.

As with other large systems integrators, customer analytics represents one service line within a much broader technology delivery organization, which gives enterprises access to significant engineering scale but places the work alongside many other priorities competing for the same delivery teams. Enterprises wanting a dedicated, singularly focused customer analytics partner may prefer a smaller specialist.

Assessed at #8 in Top 10 Customer Analytics Service Providers.

Where this firm appears

• Top agentic AI service providers Ranking · 23 September 2026
• Top 10 AI consulting companies for enterprise in 2026 Ranking · 23 September 2026
• Top 10 customer analytics service providers Ranking · 23 September 2026
• Agent evaluation becomes a separate line item in RFPs News · 17 September 2026

Sources

1. Top 10 AI Consulting Companies for Enterprises in 2026
2. Top 10 Customer Analytics Service Providers
3. Top agentic AI service providers
4. Capgemini, official site